Privacy & Policy

Effective Date: [3rd of January 2024]

This Privacy Policy outlines the practices and procedures employed by Yolo Smart Home Pte Ltd ("we," "us," or "our") regarding the collection, use, and disclosure of personal information provided by end users, consumers, and the general public (referred to as "you" or "your") when accessing our website, utilizing our services, making purchases, or engaging with us in any other manner. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website or services, you consent to the terms of this Privacy Policy.

1.Information We Collect We may collect various types of personal information from you, including but not limited to:

a) Contact Information: Name, email address, phone number. b) Delivery Information: Shipping address, billing address. c) Payment Information: Credit/debit card details, billing address. d) Order History: Details of products/services purchased. e) Communication Information: Correspondence between you and our customer support team.

2.Use of Personal Information We may use your personal information for the following purposes:

a) Deliveries: To process and fulfill your orders, including arranging shipments and contacting you regarding delivery updates. b) Returns and Refunds: To facilitate returns and refund requests as per our return policy. c) Support Services: To provide customer support and respond to your inquiries or requests for assistance. d) Marketing Communications: To send you promotional materials, newsletters, or updates about our products/services if you have provided consent.

3.Disclosure of Personal Information We may disclose your personal information to third parties in the following circumstances:

a) Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services (e.g., shipping companies). b) Legal Compliance: We may disclose personal information if required to do so by law or in response to valid legal requests. c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4.Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5.Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your browsing experience and collect certain information about your usage patterns. You can modify your browser settings to decline cookies, but this may limit certain functionalities of our website.

6.Third-Party Links Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of such websites/services and encourage you to review their respective privacy policies.

7.Children's Privacy Our website and services are not intended for individuals under the age of [Minimum 18 Years Old]. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately.

8.Your Rights You have the right to access, update, correct, or delete your personal information held by us. To exercise these rights or if you have any questions regarding this Privacy Policy, please contact us using the details provided below.

9.Changes to this Privacy Policy We reserve the right to modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after such modifications constitutes your acceptance of the updated Privacy Policy.

10.Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: +8845 6866